English
Welcome to the **Gilu Nature FAQ** section! Here, we’ve compiled answers to some of the most common questions about our products, services, and policies. If you don’t find the information you’re looking for, feel free to contact us at **support@gilunature.com**.
A: Gilu Nature is an eco-friendly brand dedicated to providing high-quality, sustainable, and natural products that promote a healthier lifestyle and a greener planet.
We are based in [Insert Location Here], but we ship our products worldwide.
Yes! Sustainability is at the core of our mission. We use ethically sourced ingredients and eco-conscious packaging to minimize our environmental impact.
Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details.
We accept major credit/debit cards, PayPal, and other secure payment options.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location.
Domestic orders typically arrive within **3-5 business days**, while international orders may take **7-14 business days**. Delivery times may vary depending on your location and customs processing.
Yes, once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
We accept returns within **30 days** of delivery, provided the item is unused, in its original condition, and in the original packaging. Please see our [Return Policy](#) for full details.
Contact our customer support team at **support@gilunature.com** to request a Return Authorization (RA) number and follow the instructions provided.
Refunds are processed within **7-10 business days** after we receive and inspect the returned item.
Absolutely! We are committed to cruelty-free practices and never test our products on animals
Many of our products are formulated with natural ingredients and are suitable for sensitive skin. However, we recommend checking the product description or consulting with a dermatologist if you have specific concerns.
Yes, we offer a range of organic products made with certified organic ingredients. Look for the “Organic” label on our website.
Subscriptions allow you to receive your favorite Gilu Nature products on a recurring basis. You can choose the frequency (e.g., monthly, quarterly) and manage your subscription through your account.
Log in to your account on our website to update your payment method, shipping address, or delivery frequency.
Visit our [Events Page](#), select the event you’re interested in, and follow the registration instructions.
You can reach us via email at **support@gilunature.com** or by phone at [Insert Phone Number Here]. Our team is available [Insert Business Hours Here].
Yes, we regularly host events and workshops focused on sustainability, wellness, and natural living. Check our [Events Page](#) for upcoming activities.
If you need to cancel your registration, please notify us at least **48 hours** before the event to receive a full refund.
You can reach us via email at **support@gilunature.com**
Currently, we operate exclusively online. However, we occasionally participate in pop-up events and markets. Follow us on social media for updates!
Thank you for choosing Gilu Nature! If you have any additional questions, don’t hesitate to reach out. We’re here to help! 🌿
