English
**Cancellation Policy for Gilu Nature Website**
**Last Updated:** February 20, 2025
At **Gilu Nature**, we understand that sometimes plans change. To ensure a smooth and hassle-free experience, we have outlined our cancellation policy below. Please read this policy carefully to understand your options.
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### **1. Order Cancellation**
If you wish to cancel your order, please contact us as soon as possible.
- **Before Shipping:** If your order has not yet been shipped, we can cancel it and issue a full refund.
- **After Shipping:** If your order has already been shipped, you may need to wait until you receive the item and initiate a return (see our [Return Policy](#) for details).
To request a cancellation, email us at **support@gilunature.com** with your order number and details.
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### **2. Subscription Cancellation**
If you have a subscription with Gilu Nature, you can cancel it at any time.
- **How to Cancel:** Log in to your account on our website and manage your subscription settings, or contact our customer support team for assistance.
- **Refunds:** Subscriptions canceled within the first 7 days of purchase may be eligible for a full refund. After 7 days, cancellations will take effect at the end of the current billing cycle, and no further charges will be applied.
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### **3. Event or Workshop Cancellation**
For cancellations related to events, workshops, or classes hosted by Gilu Nature:
- **Cancellation by You:** If you need to cancel your registration, please notify us at least **48 hours** before the event to receive a full refund. Cancellations made after this period may not be eligible for a refund.
- **Cancellation by Us:** In the rare event that we cancel a workshop or event, you will receive a full refund or the option to transfer your registration to a future event.
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### **4. Refund Processing**
- Refunds for canceled orders or subscriptions will be processed within **7-10 business days** and credited to the original payment method.
- Please note that shipping fees (if applicable) are non-refundable.
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### **5. Contact Us**
If you have any questions or need assistance with cancellations, please reach out to our customer support team:
- **Email:** support@gilunature.com
- **Phone:** [Insert Phone Number Here]
We are here to help and ensure your experience with Gilu Nature is as seamless as possible.
Thank you for choosing Gilu Nature! 🌿
